Cryptic Exim Error

4WebHelp Addict Joined: 07 Jan 2002 Posts: 1060

Little challenge, try and work out the problem here and try to explain it in plain English, as I really have no clue!

Quote:

----- Transcript of session follows -----
... while talking to london.sin1.netline.net.uk.:
>>> HELO server0027.freedom2surf.net
<<< 550 HELO argument does not match calling host
... while talking to manchester.sin1.netline.net.uk.:
>>> HELO server0027.freedom2surf.net
<<< 550 HELO argument does not match calling host
... while talking to leeds.sin1.netline.net.uk.:
>>> HELO server0027.freedom2surf.net
<<< 550 HELO argument does not match calling host
554 5.0.0 Service unavailable
Reporting-MTA: dns; server0027.freedom2surf.net
Received-From-MTA: DNS; [195.137.41.253]
Arrival-Date: Tue, 7 Oct 2003 18:21:03 GMT

Posted: Tue Oct 07, 2003 9:30 pm (20 years, 6 months ago)

the problem is that the host name given to the server in the HELO command doesn't match that of the server sending the email...at least that's how I'd interpret it

4WebHelp Addict Joined: 07 Jan 2002 Posts: 1060

So what is at fault then? And how would I explain that to the average end user, in a non technical jargon fashion?

Posted: Thu Oct 09, 2003 11:09 am (20 years, 6 months ago)

the sending server is at fault (unless there's a misconfiguration on the other server).

check that the domain the server is reporting is correct, if it is then the problem is at the other end.

to explain it to a non-geek, I'd just say there is a configuration problem