My website closed today!

Posted: Sun Jan 13, 2002 2:39 am (22 years, 3 months ago)

Hey guys...My website is at www.pandapages.f2s.com . I went to it today and it said page not found! And at hitbox.com, my account stuff said no one visited my site. So now I think f2s closed my site over a month early! Hoooowwww rude! Oh well, I'll get over; they've been good to me over the years. I'm thinkin about going to cyberwings or whatever that host was that you guys recommended.

4WebHelp Addict Joined: 07 Jan 2002 Posts: 1060

Check your FTP for a file called reason.txt, I reckon it has been suspended for some reason, not deleted Smile

Senior WebHelper Joined: 08 Jan 2002 Posts: 150

making reason.txt files for free users is Chris's favorite thing to do 8)

Team Member Joined: 06 Jan 2002 Posts: 2564

What do you expect? It reduces the load on the servers, and his work load!

Posted: Sun Jan 13, 2002 2:31 pm (22 years, 3 months ago)

I looked and looked but couldn't find a reason.txt file but it does say that my site is suspended.

4WebHelp Addict Joined: 07 Jan 2002 Posts: 1060

gymaholic7 wrote:

I looked and looked but couldn't find a reason.txt file but it does say that my site is suspended.

where/how did it say it was suspended?

Team Member Joined: 06 Jan 2002 Posts: 2564

gymaholic probably means that it said "Forbidden", which doesn't mean the site was suspended.

Just a note: the reason file is not in the doc root, it's one level underneath that, in /web/sites/nnn/username.

4WebHelp Addict Joined: 07 Jan 2002 Posts: 1060

It's a 404 not found so it must be suspended because you would normally get a forbidden in the root directory if there was no index file

Team Member Joined: 06 Jan 2002 Posts: 2564

When you email them, try putting "PAID SITE PROBLEM" in the subject line, that CAN help.

Posted: Sun Jan 13, 2002 5:17 pm (22 years, 3 months ago)

Daniel wrote:

When you email them, try putting "PAID SITE PROBLEM" in the subject line, that CAN help.

Worth a try !. You never know. You might recieve a speedier response ! Smile

Team Member Joined: 06 Jan 2002 Posts: 2564

Richy wrote:

Daniel wrote:

When you email them, try putting "PAID SITE PROBLEM" in the subject line, that CAN help.

Worth a try !. You never know. You might recieve a speedier response ! Smile

Well, these days, it's either a SPEEDY response, or NO response! They don't seem to actually look @ the other emails, not even a week later, NEVER!

4WebHelp Addict Joined: 07 Jan 2002 Posts: 1060

Daniel wrote:

Richy wrote:

Daniel wrote:

When you email them, try putting "PAID SITE PROBLEM" in the subject line, that CAN help.

Worth a try !. You never know. You might recieve a speedier response ! Smile

Well, these days, it's either a SPEEDY response, or NO response! They don't seem to actually look @ the other emails, not even a week later, NEVER!

Best way is to phone them, but you have to be a paying customer for that Smile

4WebHelp Addict Joined: 07 Jan 2002 Posts: 1060

Andrew wrote:

It just shows what a disaster f2s is now, I would just move on to a different host... oh yes... I have Wink

I haven't really heard a complaint about their paid service, and I want to keep my subdomain so f2s global hosting here we go!

Team Member Joined: 06 Jan 2002 Posts: 2564

Justin wrote:

Best way is to phone them, but you have to be a paying customer for that Smile

Where did you find that out? It's not on their website.

Posted: Sun Jan 13, 2002 5:59 pm (22 years, 3 months ago)

In the products part of the site it used to mention telephone support being available to global site customers. Course it doesnt anymore so you may as well phone em if your in the UK, they might not be very helpfull though