My New Mouse

Posted: Fri Dec 12, 2003 10:00 pm (20 years, 4 months ago)

yours is'nt a crappy cheap one though lol... i may get a wireless mouse one day allthough it would annoy me to have to change the batterys and the cord on my mouse never bothers me anyways...

4WebHelp Addict Joined: 07 Jan 2002 Posts: 1060

Personally I have a Microsoft Natural Multimedia Pro Blue Keyboard because I have to have the keyboard with the split in the middle because it is so much easier to type when you get used to it.

Mouse wise, have a Microsoft Intellemouse Optical, again the blue version, could have got the wireless one but didn't bother, again for power reasons.

4WebHelp Addict Joined: 07 Jan 2002 Posts: 1060

Actually, I take that back about this mouse being any good, the legs have rubbed off out of constant use for nine months and it makes a horrible sound on my desk every time I use it, I think it's annoying me so much I might be tempted to buy a new one.

Posted: Tue Feb 10, 2004 1:47 am (20 years, 2 months ago)

if you contact microsoft and tell them the mouse ID they will send youa brand new one for free (the latest model as well) Cool

4WebHelp Addict Joined: 07 Jan 2002 Posts: 1060

Your Kidding? If your not, how do you contact them and where is the Microsoft Mouse ID, underneath it?

Posted: Tue Feb 10, 2004 4:44 pm (20 years, 2 months ago)

Nope, done it for at least 3 items now

I did it at the following address
http://support.microsoft.com/default.aspx?scid=FH;EN-GB;incidentsubmit

Then you use the wizard, it will ask for your Product ID and this is the number on the back of your mouse.

After that you can submit a ticket, just describe the problems and wait for a response. What I did is kept saying 'That didn't help, A new mouse would help me eliminate these problems' or something along those lines when they kept offering potential solutions to the problem. Eventually they agreed to send me a new one and about 2 weeks later the new mouse arrived in a big brown box (With the retail item inside!). They provided a address to send my old mouse back but last time I forgot to do this and still have the old mouse Wink

There is a telephone number but I forgot it.